The leaders of the nation’s retail pharmacy industry recently gathered in Florida to take part in the National Association of Chain Drug Stores’ Annual Meeting, which was held April 22-25 in Palm Beach. Representing national, regional and statewide pharmacy and grocery chains, these senior executives came together to discuss major issues and opportunities facing the pharmacy industry as it emerges strongly from the challenges posed by the COVID-19 pandemic.

The fact is, the largest PBMs continue to operate using a fundamentally flawed and disingenuous business model that prioritizes drug volume to fuel profits. It’s a model that is totally misaligned between the interests of the PBMs and the stakeholders they claim to serve, and pays short shrift to what truly matters, the health outcomes of patients and the long-term success of plan sponsors.

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